Privacy Policy (UK)
Last updated: January 18, 2026
Tyreshack LTD (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and share personal data when you use our website https://tyreshack.co.uk (the “website”), or contact us.
This Privacy Policy applies to citizens and legal permanent residents of the United Kingdom.
1. Who we are (Controller)
Controller: Tyreshack LTD
Address: Unit 1-4, Millbrook Industrial Estate, Unit 5 Third Ave, Millbrook, Southampton SO15 0LD, United Kingdom
Phone: +44 2380 528528
Email (general enquiries): enquiries@tyreshack.co.uk
Email (data/privacy contact): del@tyreshack.co.uk
2. What personal data we collect
We may collect and process the following types of personal data:
2.1 Data you provide to us
This includes information you provide when you contact us or submit an enquiry, such as:
– Name
– Email address
– Telephone number
– Vehicle details or other information included in your enquiry
– Any other information you choose to provide via forms, email, or phone
2.2 Data collected automatically
When you use our website, we may automatically collect technical and usage data such as:
– IP address
– Device type, browser type and version
– Referring pages and pages viewed
– Time and date of visits
– Click behaviour and website usage statistics
– Approximate location (city/region level)
2.3 Cookies and tracking technologies
We use cookies and other related technologies. Please see our Cookie Policy for full details on what we use and why.
3. How we use your personal data
We use personal data to:
– Respond to enquiries and provide customer service
– Provide quotes and information about our services
– Improve our website and user experience (analytics)
– Monitor and prevent spam/abuse (security tools)
– Promote our services and measure advertising performance (marketing/retargeting where consented)
4. Legal bases for processing (UK GDPR)
We process personal data only where we have a lawful basis to do so, including:
– Consent: where you have accepted marketing/analytics cookies or opted into marketing
– Contract: where processing is required to respond to a request or provide services
– Legitimate Interests: to operate and improve our business, protect our website, and measure performance (balanced against your rights)
– Legal Obligation: where we must comply with law or regulations
5. Marketing and tracking
Where you consent to marketing cookies, we may use services such as Meta/Facebook to:
– Track ad performance
– Create advertising audiences (retargeting)
– Show more relevant ads across platforms
You can withdraw consent at any time via our cookie consent tool or your browser settings.
6. Who we share your data with
We may share personal data with trusted service providers who help operate the website and provide services.
These may include:
– WordPress (website platform)
– Google Analytics (website performance and visitor statistics)
– Meta/Facebook (advertising and retargeting)
– ActiveCampaign (marketing automation and email communications, if enabled/used)
– Google reCAPTCHA (spam protection)
– Google Maps (embedded maps/location services)
– Other miscellaneous services required to run the website
7. International data transfers
Some third parties we use (for example Meta/Facebook) may process data outside the UK, including in the United States. Where personal data is transferred internationally, we use appropriate safeguards (such as contractual protections) as required under UK GDPR.
8. How long we keep your data (Retention)
We keep personal data only for as long as necessary for the purposes set out in this policy, including:
– Enquiry/contact data: retained as needed to handle enquiries and maintain business records
– Analytics data: retained according to cookie consent choices and analytics settings
– Marketing data: retained until you withdraw consent or request deletion
We may retain certain data longer if required by legal, regulatory, insurance, or security obligations.
9. Security
We use reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure or alteration. However, no internet transmission is completely secure.
10. Your rights under UK GDPR
You have rights in relation to your personal data, including the right to:
– Access your personal data
– Rectify inaccurate or incomplete data
– Erase your personal data (in certain circumstances)
– Restrict processing (in certain circumstances)
– Object to processing (including direct marketing)
– Data portability (where applicable)
– Withdraw consent at any time (where processing is based on consent)
To exercise these rights, contact us using the details in Section 1.
11. Complaints
If you are unhappy with how we handle your personal data, you can complain to the UK supervisory authority:
Information Commissioner’s Office (ICO)
You can find details on how to complain via the ICO website.
We would appreciate the opportunity to address your concerns before you contact the ICO.
12. Cookies and consent
Our website uses cookies. When you first visit the site, you will be shown a cookie pop-up allowing you to accept or manage preferences, including:
– Functional cookies (always active)
– Statistics cookies
– Marketing/Tracking cookies
For more information, please refer to our Cookie Policy.
13. Links to other websites
Our website may contain links to third-party sites (including social media). We are not responsible for the privacy practices of third parties and recommend that you review their privacy policies.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates when changes were made. Any changes take effect once the updated policy is published.
15. Contact us
If you have any questions about this Privacy Policy or wish to exercise your rights, contact:
Tyreshack LTD
Unit 1-4, Millbrook Industrial Estate, Unit 5 Third Ave, Millbrook, Southampton SO15 0LD, United Kingdom
Phone: +44 2380 528528
Email: del@tyreshack.co.uk